Thank goodness we don't always get what we deserve; if that were the case, "learning" from mistakes would be irrelevant. Grace and forgiveness is a benefit we are all worthy of having and is foundational when creating a trusting culture of kindness, open communication, growth, diversity, and reward. When the objective of your reaction is to give someone what they "deserve", you convey intolerance and judgement. When you take the time to understand the counter perspective and offer tolerance, you provide an unexpected opportunity for inSIGHTful learning.
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