I recently heard this analogy; it had so much personal meaning to me, I had to share... A bottle of water at Costco is $0.25. The same...

All too often we place people in leadership positions as a result of their historical “successful” performance; subjective, of course,...

The most compelling and foundational competency of a leader is self-awareness. Before a person can effectively lead another person, they...

Managers tend to follow an organization's set of rules and fall back on the wisdom of their decisions as being “this is what has worked...

Leadership and management, while often viewed as synonymous, are different administrative capacities with two different sets of...

Truth: that which is in accord with fact or reality (Definitions.net). If reality is truth, then "perception is reality" equates to...

We often carry our "scars" with us, scars from physical as well as emotional hurts. While emotional scars may be invisible, they have the...

Were you ever told by your parents "If you can't say something nice, don't say anything at all"? Sometimes leaders feel a responsibility...

The culture of a team is defined by the example of responsibility and accountability demonstrated by the leader; that of their own...

Notice I did not say "comforting words". Making a difference is just that, to make different. As a leader, there are times when the words...

Consistently experiencing the same impact over and over again, being pounded every day by aggressive influences, or consistently being...

A person will act and respond according to what s/he believes to be true about themselves or their environment. By nature, we are wired...

Replaying and reliving the same experiences is like re-reading the same chapter of a book. While reading something multiple times may...

Creating an engaged team is accomplished through the culture, not a program. Paul Marcino's "Carrots and Sticks Don't Work" describes the...

As a child, we are taught to never give up and never quit. The lesson, by all rights, is straightforward and meaningful. We are taught to...

“It is not our experiences that make us or break us. It’s our interpretation of and explanation for those experiences that ultimately...

We are faced with problems every day, some small and meaningless, yet some are significant and have the potential to alter a great deal....

Conflict...while the word has a collective negative sense, a level of trusted conflict within a group is considered one of the truest...

Not to be mis-understood, rules in many ways are a must and are in place for our protection or for the protection of those we serve....

The role of the leader, whether as an individual or as an organization, is entrusted to provide the greatest level of good for their...